The history of the rue-des-puzzles.com website began in 2005 in the Nantes region. We, ASENT SAS, are a French SME with 10 to 15 employees, still located south of Nantes in Boussay (9 rue de Bretagne).
The Rue des Puzzles website is specialised in the online sale of puzzles to private individuals.
For over 15 years, we have been on a daily hunt for new puzzles and new brands to bring you quality products.
Article 1 : Our goal? Quality to improve your satisfaction!
Article 1.1 : The quality of our games and toys!
With more than 40,000 references in stock, we offer one of the largest catalogues of games and toys in stock in France, for all age groups.
We are constantly looking for new quality suppliers to continue to better satisfy your needs.
We carry out a rigorous selection of the products that we offer you. We are constantly looking for new products that meet our quality requirements and the demands you may make to us.
We scrupulously ensure that all games and toys comply with the European standards on toy safety, in particular EN 71 standards. Every year, we select more and more French and European suppliers and manufacturers. (Germany, Sweden).
Article 1.2 : The quality of our services!
We are committed to offering you an irreproachable quality of service:
- Real time updating of online stock.
- Care in the preparation of your parcels.
- Same-day shipping of your orders for orders placed before 2pm.
- Rigour in the follow-up of your orders and possible after-sales service.
Article 1.3 : The quality of our communication!
You can reach us by telephone on +33 (0)2 85 52 94 38 (Phonecall to France) from 9am to 12:30pm, Monday to Friday
or by email via your customer area. (www.rue-des-puzzles.com/en/sav/)
In most cases, you will receive an answer the same day and on average within 24/48 hours maximum.
Article 1.4 : A Works Council and Community team at your service!
Our team is at the service of works councils and communities wishing to place orders. Many communities and companies already trust us: over 100 town halls, 230 schools and dozens of companies.
Article 2 : The group’s other online sales websites
The Avenuedesjeux.com website was created in 2004. To date, it has a large catalogue of more than 40,000 items, making it the largest games and toys store on the internet. We offer a rigorous selection of quality games and toys.
The Scale-model-boulevard.com website was created in 2006. With 6,000 references, Scale Model Boulevard is a reference for all modellers.
The Ruedelafete website was created in 2007. With 10,000 references, Ruedelafete is the n°1 website in festive disguise and accessories.